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Hybrid Cloud Managed Services

Comprehensive managed support for your complex, multi-location infrastructure. Including on-prem, edge, private cloud, and/or public cloud.

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Managed Hybrid Cloud Service Overview

Managing, or integrating to, a hybrid cloud infrastructure can be difficult. However it doesn’t need to be.

Park Place Technologies can help you develop a scalable, resilient hybrid cloud infrastructure. Based on organizational needs, we balance, integrate, and modernize on-prem, public, and private cloud environments.

Our approach ensures robust security and compliance, centralizes management, and delivers scalable optimization, which drives cost efficiency and agility across your distributed infrastructure. Our comprehensive service portfolio simplifies hybrid cloud management complexities while empowering organizations to leverage cloud environments to their full advantages.

With over 35 years of IT services experience and strategic partnerships, our range of managed hybrid cloud services​ helps you reduce costs, leverage cloud scalability, enhance operational efficiency. Let us handle the day-to-day management of your complex hybrid infrastructure, so you can focus on strategic priorities.

How we Deliver Hybrid IT Managed Services

We deliver management for your hybrid cloud infrastructure through our Remote Managed Services.

We can remotely manage on-premises, edge, hybrid-cloud, and public cloud deployments. More specifically we can provide management for servers (OS and hypervisors), storage, network, and HCI software. No matter what is in your hybrid environment, you can benefit from our proactive management, 24/7 monitoring, and up-to-date patching.

We're a hybrid cloud management provider that offers a three-tiered service approach-Base, Plus and Full-to suit your requirements. This can include remote monitoring, similar to a network operations center, or even management of your entire hybrid infrastructure.

Explore remote managed services

  • base NOC Icon
    BASE
    24/7 hybrid cloud monitoring, incident Identification, triage, and escalation (NOC)
  • plus remediation icon
    PLUS
    Incident resolution and proactive management of patch levels
  • full managed services icon
    FULL
    Comprehensive management and support of your hybrid instance

Our Hybrid Infrastructure Managed Services

Our range of cloud services allow you to transition to a hybrid infrastructure. What's more, we offer cloud managed services for public environments, so you can be safe in the knowledge that we can monitor, maintain and manage the cloud component of your hybrid infrastructure.

View our hybrid cloud services/management​ offering below:

  • remote managed services icon
    Remote Managed Services (RMS)
    • Our team of hybrid cloud management experts can remotely monitor and manage on-prem, edge, hybrid- and/or public cloud infrastructure (Servers (OS and hypervisors), Storage, Network, and HCI software.
  • cloud computing icon
    Infrastructure As-A-Service (IaaS)
    • Leverage our reliable and secure Park Place PowerCloud and Park Place xCloud for your IBM Power Systems and x86 workloads with predictable pricing for multi-tenant or dedicated infrastructure, leaving management and operation to us.
  • cloud network icon
    Public Cloud Services
    • Provision and management of public cloud environments including planning, migration, monitoring, support, and optimization.
  • multiple server racks icon
    Disaster Recovery As-A-Service (DRaaS)
    • Comprehensive DR including planning, high availability (HA) solutions and failover for critical workloads, ensures rapid recovery from outages or IT failures —helping maintain business continuity.
  • drive icon blue
    Data Protection As-A-Service (DPaaS)
    • Advanced backup and data retention solutions designed to protect businesses against disruption, safeguard critical data, and meet stringent compliance and regulatory requirements.

Benefits of Partnering with Park Place

  • network icon
    Centralized Management
    Whether you need a partner to monitor your cloud performance, maintain your data center equipment, or oversee software updates. our service manages the process end-to-end.
  • storage device icon
    Hardware Expertise
    Enterprise-grade IaaS in world-class data centers supporting both IBM Power Systems and x86 workloads.
  • chart magnifying glass white
    Enterprise Operation Centers (EOC)
    Our global EOC team is located across the world. No matter your location, we ensure reliable uptime!
  • IT infrastructure managed services people icon
    Extensive In-Market Relationships
    Our experience in hybrid cloud service management​ is built on strategic partnerships with market leaders, including IBM, Microsoft, Nutanix, Cohesity, and Veeam.
  • white globe icon
    Global Regulatory Knowledge
    Every region is different, and with that come varied regulations. Trust us to ensure your hybrid setup is securely managed.
  • Trusted Expertise
    Over 35 years in industry and a track record of applying proven methodologies with business of all sizes. We have skilled experts across several technology stacks and environment setups.
  • Comprehensive Range of Hybrid Infrastructure Services
    Seamless hybrid cloud capability that combines public cloud, on-premises infrastructure, and our own IaaS platform.
  • Flexible and Responsive SLAs
    Our hybrid cloud management service delivers global reach with reliable 24/7/365 customer support.
  • Secure Compliance
    GRC Program - Including secure-first service architecture, and SOC 2 + ISO 27001 Compliance.
  • private icon
    A Private Cloud Solution
    Unlike many other hybrid cloud managed service providers, Park Place has its own private cloud model. This offers greater flexibility and cost savings compared to hybrid public clouds and on-premises models.

Our Portfolio

Here's how our services for hybrid cloud management​ can help.

  • Remote Managed Services (RMS)

  • Infrastructure as a Service (IaaS)

  • Public Cloud Services

  • Disaster Recovery as a Service (DRaaS)

  • Data Protection as a Service (DPaaS)

Remote Managed Services (RMS)

Park Place’s Remote Managed Services (RMS) encompasses monitoring, maintenance, and management of on-premises or cloud-hosted infrastructures. In addition, we provide visibility into key platform metrics to reduce total cost of ownership and enhance operational efficiency.

  • Full remote hybrid cloud managed solutions,​ backed by a deep bench of technical expertise.
  • 24/7 monitoring, incident identification, triage, and escalation (NOC).
  • Incident resolution for managed devices and proactive management of patch levels.

With RMS, you can expect enhanced operational efficiency and expert-level support, empowering your organization to achieve even more from your infrastructure while staying agile in today’s fast-paced IT landscape.

Infrastructure As A Services (IaaS)

Park Place Technologies Infrastructure as a Service (IaaS) empowers businesses with a scalable, resilient, and cost-efficient cloud environment. We provide the foundational infrastructure for your cloud environment with two options:

  • Park Place PowerCloud hosting IBM Power Systems.
  • Park Place xCloud supporting x86 workloads.

Both offer dedicated or multi-tenant architecture ensuring secure, agile infrastructure that can adapt to your business demands.

Additionally, our IaaS offering includes:

  • Guidance in developing a hybrid cloud strategy based on your organizations’ needs.
  • Access to highly reliable infrastructure hosted in secure data centers with up to 99.9999% availability.
  • Proactive monitoring and management of platform events and alerts, determining the best course of action to ensure your business-critical workloads and applications remain available.
  • Updates and patching to the environment to ensure systems and services are operating efficiently and securely.

Whether expanding rapidly, optimizing resource utilization, or working to economize on infrastructure spending, Park Place Technologies is your trusted partner for secure, efficient, and agile cloud services.

Public Cloud Services

Park Place Technologies offers specialist public cloud support, as part of our managed services for hybrid cloud. This service is designed to optimize, scale, secure, and manage your organization’s public cloud environment.

  • Expert support for Microsoft Cloud (including Azure and M365) and IBM Cloud.
  • Access on-demand scalability to match business needs.
  • Pay only for what you consume and gain greater cost flexibility.
  • Leverage enterprise-grade security controls and measures for peace of mind.
  • Enable innovation with cutting-edge technologies including AI and analytics.

We provide timely, trusted and tailored advice, resource planning, migration support, service expansion opportunities, and environment management to help you achieve your cloud computing goals while staying on schedule and within budget. Our certified engineers are trained in leading industry frameworks to deliver continuous service excellence, including Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).

Disaster Recovery As A Service (DRaaS)

Cloud-based system replication and recovery ensuring business resiliency and continuity during disruptions. With deep industry expertise, Park Place addresses challenges related to outages of primary production systems while ensuring compliance by delivering tailored solutions to keep operations running smoothly.

  • Rapid recovery from disasters after outages.
  • No need to duplicate physical infrastructure with our cost-effective alternative to traditional disaster recovery.
  • High availability offering real-time failover for mission critical applications.
  • Regular disaster recovery testing to validate recovery plans.

From mitigating the impacts of IT system failures to meeting regulatory compliance, Park Place ensures your critical business data is secure and maximizing system uptime.

Data Protection As A Service (DPaaS)

With industry-leading expertise, Park Place Technologies addresses the challenges of modern data protection, safeguarding against disruptive events such as IT outages and cyber incidents with an advanced, reliable, and compliant backup strategy.

  • Reduce risk of data loss following a critical event.
  • Immutable backups to protect against ransomware and insider threats.
  • Eliminate the need for on-prem hardware and reduce operational overhead.
  • Hybrid cloud backup integrates across on-prem, private and public cloud environments.
  • Address compliance challenges to meet regulatory requirements.

From scheduling and managing backups to providing detailed reporting and monitoring, Park Place delivers a seamless, reliable solution to protect your critical business data

"SaaS cloud services allow companies to break away from costly systems that lack agility – with speed and ease. We are delighted to be able to be offered this."
John Blackman
Group CPO – FNZ
"By running on the same infrastructure as our production and development systems, the new software-based VTL protects our data AND gives us a better return on investment in IBM technology."
IT Director
HR and Payroll Company