ParkView®
Delivering more uptime, with less of your time.
Revolutionize your IT Infrastructure Management
ParkView® is a family of proprietary software services, leveraging Park Place Technologies’ 35+ years of expertise, designed to help your IT infrastructure run smoothly, reduce unplanned downtime, and free your team to focus on strategic priorities.
From automated hardware maintenance to advanced performance insights, ParkView® transforms traditional, reactive data center management into a proactive and efficiently managed IT environment.
Different ParkView Services
ParkView Automated Support™
Traditional data center management is slow and reactionary, costing time and money. ParkView Automated Support™ automates maintenance processes, delivering faster fixes, reduced downtime, and more free time for other key initiatives.
ParkView Automated Support™ elevates Park Place Technologies’ award-winning third-party hardware maintenance into a next-generation automated service. Device issues are detected instantly, our team is notified, triage is initiated, and all the diagnostic data is delivered directly to our engineers for fast, accurate resolution.
ParkView Automated Support™ automates and accelerates hardware maintenance to get your device up and running quickly… dramatically reducing downtime.
Not to mention when combined with our industry-exclusive First-Time Fix™ Guarantee, hardware issues are solved the first time.
View our hardware monitoring solution
ParkView Performance Insights™
Have you dreamed of greater visibility into your IT data center asset performance and operational functionality?.
With ParkView Performance Insights™, we keep a watchful eye on your infrastructure devices, alerting you when the device is not operating or getting near to performing outside of its defined target range.
If a fault is detected or a component falls outside of its performance threshold, ParkView Performance Insights™ automatically:
- Opens a support ticket
- Alerts your team to the issue
- Guides you toward rapid remediation
AN ADDED LAYER OF SUPPORT
ParkView Performance Insights™ is an add-on enhancement for current, contracted ParkView Automated Support™ customers. The combination of our automated maintenance and device performance insights, transforms your data center into a proactive, efficiently managed IT system.
Why ParkView®?
ParkView Automated Support™
Expedites physical hardware component failure: triage, analysis, and ticket creation.
- CPU
- Disk
- Memory
- Mainboard
- Power Supply
- Fan
- Batteries
ParkView Performance Insights™
Proactive notification for potential incidents when performance thresholds are broken.
- CPU
- Disk
- Memory
- *Mainboard
- *Power Supply
- *Fan
- *Batteries
