Park Place receives Singapore Business Review Technology Excellence Award for Infrastructure Technology – IT Services
June 03, 2019
Singapore — Singapore Business Review (SBR) has announced the SBR Technology Excellence Awards for 2019. Park Place Technologies has been awarded the trophy in the Infrastructure Technology – IT Services category. The award highlights ParkView Automated Support™ , a pioneering remote service that proactively detects faults in equipment hardware.
The 24-hour ParkView Automated Support™ service is available to storage, server, and networking products maintained by Park Place. Failure diagnosis, part identification, and necessary repairs are facilitated by alerts, which are securely transmitted to Park Place’s technical team. ParkView Automated Support™ applies a machine-to-machine communications model through which fault details and asset information are communicated directly to the ParkView Automated Support™ enterprise system. This method, which does not require human intervention, results in accurate diagnosis and repair in more than 97% of cases.
“Singapore Business Review (SBR) knows the significant economic role of companies that provide services, products, strategies in the technology space,” the publication said in a statement to media. “That is why the SBR Technology Excellence Awards for 2019 has revealed a new batch of winners whose main work is characterized by uniqueness and innovation, effectiveness and impact, and dynamism. By introducing ParkView Automated Support™, a revolutionary service that remotely and accurately detects hardware faults on a 24-hour basis, Park Place reassures hundreds of customers who maintain storage, server, and networking equipment.”
“Our ParkView Automated Support™ offering comes at the apex of digital transformation across numerous verticals,” said Chris Adams, President and Chief Executive Officer, Park Place Technologies. ” As CIOs are held more accountable than ever to be a revenue source for their organizations, ParkView Automated Support™ allows enterprise IT to be as efficient and error-proof as possible, all while reducing costs. We are grateful to SBR for honoring ParkView Automated Support™ as it impacts companies around the world.”
The inaugural awards ceremony took place on May 30, 2019 at the Conrad Centennial Singapore.
This year’s nominations were judged by a panel consisting of Cheang Wai Keat, Head of Advisory of Ernst & Young LLP; Darwin Thio, Director, Cybersecurity & Technology Services of Nexia TS; KPMG Head of Cybersecurity Daryl Pereira; Evelyn Lim, Executive Director, Tax Advisory of BDO LLP, and; Jonathan Kok, Co-Head of Technology, Media & Communications Industry Group of RHTLaw Taylor Wessing LLP.